Need help connecting Wii U to internet so that I can format system

[Released: 2012] The WiiU is the first Nintendo console to support high-definition graphics and a controller which features an embedded touchscreen. Talk about the system which is backward compatible with Wii.

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GBAtemp
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Need help connecting Wii U to internet so that I can format system

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So I just bought a used Wii U and I'm having trouble getting it to connect to the internet. Both wi-fi and ethernet connections are giving me error messages. I've double checked and both the ethernet dongle and the connection work with both the Wii and Switch so I am confused about what the problem could possible be here.

When trying to connect to wi-fi it gives me Error Code 103-2002

When trying to connect with ethernet it gives me Error Code 103-2007

Source: https://gbatemp.net/threads/need-help-c ... em.637329/
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