Bought Disc Version of Mortal Kombat 11 but says I have to buy gamepass.

[/xboxone]

Okay, recently I tried to play Mortal Kombat 11 ultimate on my xbox, when I tried to load it up, it would constantly say that I had to purchase the game pass subscription, which confused me because I owned the Disc version. I contacted xbox support and they weren't much help(no hate to the support team). They told me to delete my persistent storage, delete the game and re-install, reset my console, and nothing worked. Eventually it came to a point where I was not able to download some of the content from the disc and the main game would fail to install. Now the console is saying I don't own the game. So I'm wondering if I'm the only person this has happened to, and if not, what should I do, should I exchange for a digital version. Do I have to pay for the game again?

submitted by /u/DixcipleSage
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